When it's time to leave your old management company, we handle all the details. A smooth transition process means you don't have to worry about contacting all of your owners, vendors, utility departments, or banks. It means if past management was bungled, we make sense of the mess - we'll even write the cancellation letter if you'd like. It means no matter the condition of your records, we make sure they're up to date and digitalized. It means we hit the ground running and already know your property. It means nothing slips through the cracks so that the moment we assume management, you're confident the association is in good hands.
We can navigate the FHA nightmare. Federal Housing Administration Certification improves the value and marketability of your properties. We'll take care of the documentation process to get you certified, stay certified, or re-certify so you can make the most of your investment.
Pay directly from your bank account, eliminating costly, wasteful mailings and reducing delinquencies.
Strongroom lets you review and approve invoices online in real-time; providing efficient, transparent, accurate accounting.
Communicate effectively, create healthy relationships, and build trust. Effective communication builds a healthy community. Poor communication diminishes success. Through carefully executed and engaging meetings, door-to-door outreach, phone services, and online communication, we are committed to making sure each member of your community is part of the process every step of the way.
Responsibly enforce your Covenants, by-laws, rules, and regulations fairly and accurately, and maintain an organized record for the future.
We can handle the entire transition as Developers work to responsibly transfer the property to the HOA and in doing so, maintain your vision for the property. We create policies and amendments to your governing documents. We'll create property maps for things like utility shutoffs, exterior lighting, fire extinguishers, future site improvements, landscaping, amenities and much more. If you foresee onsite staff, we can work with you to develop and implement the optimal staff framework based on a routine and preventive maintenance plans. As you look to responsibly plan for the future, we'll make sure a solid reserve study helps you look ahead. If you want to maintain a "green" community, we can help you implement cost-saving sustainability initiatives. As buyers arrive, we'll teach them what it means to be part of an HOA, and part of a Board of Directors - from reading a balance sheet to following Roberts Rules of Order. And as you transition to member of the Board and later off the board, we'll be there to pick up the slack and carry on where you left off.
We're here to coordinate with your committees for questions, homeowner community engagement, decision-making, and more.
High rise management is one of our specialties. We'll create procedures and checklists for your onsite staff so you know what they're doing at any given time and help you implement smart, innovative procedures to meet the complex needs of your HOA.
Run a tight ship with help from our financial controllers. This includes dues collection and deposit, active delinquency monitoring, financial reports and budget preparation, AP processing, reserve reviews, audit support, and more.
Enjoy walking the property with your manager? Learn how we're serving your HOA more efficiently with mobile documentation for everything from on-site work orders to photo documentation of violations.
Enforce quality control on contractors and get work completed correctly and within your timeframe. We're your advocate ensuring sure your jobs are done right.
Make volunteer board membership purposeful and rewarding. We coordinate with organizers and coaches from different professions to help Boards of Directors succeed.
We bring proven mediation strategies that yield lasting results. At the end of the day, board members live in the community they serve. When tensions run high and the members are at odds, it pays to have a third party share the burden. Carefully-conducted mediations let you avoid legal proceedings that cost you money and togetherness.
You can navigate special assessment considerations smoothly. We're here to work with HOA leadership to develop the best assessment package for your association and engage your community around assessments to ensure homeowners are part of the process and feel ownership from start to finish.
Your HOA relies on association dues income to operate and plan for the future. We are aggressive in keeping delinquencies low.
Keep the city happy. Having a team familiar with municipalities can help your community work with the city to stay compliant and avoid violations.
Modern life is busy. We know not everyone can attend community meetings. What's more, investors and homeowners often live out-of-town. When you need everyone to tune in, we incorporate the latest video conferencing technology to make sure everyone is included in the process.
From payables, violations, notices, meeting notices, community updates and more, get the most out of mailings by utilizing electronic and traditional mail solutions.
Stay up to date with the SOS. As a registered agent of the association, we make sure all relevant documents are filed with the State so you don't have to.
Make reserve studies into useful guides for the future. We know how to help you effectively interpret budget planning tools to make the best choices for your association's financial wellbeing.
A strong RFP enables you to get apples to apples estimates and bids. A pre-bid walkthrough with all vendors will allow questions to be asked and understood.
You need a manager who knows your property. Our management teams visit your association with mobile management solutions. If you're looking for full time presence, we're ready to develop onsite employees and build processes to make sure your association gets the service it deserves.
Maintain and healthy relationship with a responsible insurer. You leave the receiving, assessing, and ordering to us. From property coverage to board liability, we'll handle everything from enrollment to claims management.
An emergency to you is an emergency to us. 24-hour service means someone is always on call if you need immediate assistance.